Leading the ‘Grand Prix’ category regarding agencies’ overall experience of dealing with media owners, the data-driven marketing agency is one of the seven companies to achieve a score of 80 per cent or more alongside Captify, Collective, Dennis Publishing, Inskin Media, Quantcast and Unruly. 

RadiumOne also achieved scores in excess of 90 per cent in the ‘Understanding of Own Products’ and ‘Ease of Contact’ categories; and 80 per cent across ‘Agency/ Owner Partnership’, ‘Overall Experience’, ‘Dispute Resolution’ and ‘Understanding of Client Strategies/ Objectives’. 

Nigel Gwilliam, consultant head of Media and Emerging Technology at IPA, said: “The purpose of this survey is to highlight to our agencies which online media owners are providing the best levels of service. Having swept the board at this year’s Media Owner Awards and in this autumn survey, it is clear that RadiumOne are the exemplars in this space.”

In addition, Spotify has taken leadership of ‘Online Pure Plays’ with a score of 75.7 per cent and Dennis Publishing with a score of 81.5 per cent leading ‘Crossover Media’.

Download the full survey here

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