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Social Media

Sony launches immersive media experience with New York pop-up

Visitors to Sony’s ‘Lost In Music’ pop-up space in New York are being invited to create a personalised song as they move through the immersive experience.

Now in its third year, Lost In Music – produced by creative agency Ralph – unites Sony Music artists with Sony technology to produce creative, unique and shareable music experiences.

Through a weekly online show as well as the physical pop-up, Lost In Music showcases various innovative Sony technologies combined with exclusive interviews and performances from multiple Sony Music artists.

The groundbreaking Lost In Music experiential installation analyses the way each attendee moves and interacts with the cutting-edge technology throughout the space, combining it with the rhythm of their own heartbeat and adding musical components to create a unique, downloadable track.

Within the space, located at 201 Mulberry St. in New York City, visitors can get creative with:-

Heartbeat Chamber– This sets the BPM of the track by taking your heart rate.

Interactive Dancefloor Sequencer– You can dance over the LED floor to create a looping rhythm.

Drum Spheres– Hitting these will record drum loops based on your movements.

Vocal Booth– A microphone records, autotunes and loops your vocals.

Theremin– Your motion is captured and used to bend the pitch of your track.

– A camera on stage will record your movements. This is then combined with your finished track to create a shareable, personalized music video.

Also demonstrated at the Lost In Music pop-up is Sony’s latest multi-dimensional audio technology, which enables visitors to be entirely immersed in a track as it plays around them.

Additionally, guests will be able to get hands-on with the latest Sony products.

Finally, fans can tune in to the Ralph-produced ‘Lost in Music’ weekly online show to watch exclusive sets, interviews and tech highlights. Each episode of the show is available at www.sony.com/lostinmusic.

“It’s been tremendously exciting to work on this year’s Lost In Music campaign, which builds on previous years to really push the limits of what’s possible in terms of creating an immersive, interactive experience for music fans,” said Chris Hassell, Founder at Ralph Creative. “Combined with the live performances and complementary YouTube channel, Sony is able to connect with an extremely wide audience across multiple content and technology types.”

Social platforms and alcohol brands team up on responsible advertising

The eleven leading beer, wine, and spirits companies that form the International Alliance for Responsible Drinking (IARD) have teamed with Facebook, Snapchat, Twitter and YouTube to set advertising standards.

Signatories on the beverage side include big hitters ABInBev, Asahi, Bacardi, Beam Suntory, Brown-Forman, Carlsberg, Diageo, Heineken, Molson-Coors, Pernod Ricard and Kirin.

The partners say the agreements means they can achieve new levels of responsibility in the advertising of beer, wine and spirits across social media. This will be achieved by:

  • Ensuring the most-up-to-date safeguards are used so that marketing communications relating to beer, wine and spirits are directed to those adults who can lawfully buy these products;
  • Exploring what changes can be made to further diminish chances of those underage seeing such advertising
  • Exploring ways people can have greater control over whether they see alcohol advertising and opt out of receiving advertisements for alcohol products.

In addition, the partners have stated that they respect different cultural backgrounds and recognise that there are people who do not wish to see marketing communications from beer, wine and spirits producers on their social media.

In joint statement they said: “We believe our partnership has the potential to go beyond our individual companies and could create change across a range of platforms and advertisers, ultimately benefiting the thousands of businesses who want to advertise responsibly and the billions of people who use digital platforms every day.”

More information can be found at http://www.iard.org.

Irish Government planning to monitor social media

Ireland’s Department of Employment Affairs and Social Protection has issued a controversial tender for firms that can supply it with social media monitoring services.

As reported by the Journal.ie, whoever wins the contract will monitor keywords on social media platforms and provide analysis in email updates or digests.

While it’s not clear exactly what will be monitored or how it will be reported, the initiative has raised concerns among privacy campaigners.

The Irish Council for Civil Liberties said it could have a “chilling effect” on freedom of expression, while Digital Rights Ireland questioned whether it was legal.

News of the social media monitoring plans actually emerged from a wider tender that the Irish Government put out that also required print and broadcast media monitoring.

It’s thought the contract will encompass up to 6,500 articles per month, split between 4,500 from print media and 2,000 from digital media.

Journal.ie says print media analysis will be provided in a digest each morning and digital media updates will be provided at regular intervals throughout the day.

The broadcast media service involves providing email updates showing the relevant coverage on all national, regional, and local radio and television stations across Ireland.

Sportstar Influencer tracks sports player social stats

Filter Digital has launched an index for sports players that seeks to evaluate marketing value through a combination of social following, engagement metrics and team performance.

The platform – Sportstar Influencer – uses social, engagement, media, and sentiment datapoints to rate and rank sports players against each other, comparing them at a local, national and international level.

The launch of the platform includes the first public dataset – the Barclays Premier League. Providing an individual score for every single player in the league, and ranking both players and teams in order of their index score and their social following, the Influencer List shows where each player ranks against their peers and on each social network.

Filter says that by understanding how players rank against each other in their own sports, as well as across multiple sports, brands and sponsors can take better decisions over where they spend their budgets.

The SSI platform provides an opportunity for those with less internal resources to find sports players that match their requirements, or work with the team on more complex needs – such as understanding target demographics, real-time sentiment and media buzz.

Oliver Morrison, Filter Digital CEO, said: “Whilst working on a report for a client, it became clear that no single index existed for how influential sports players are, and how they compare to each other. Sportstar Influencer changes that, allowing brands to understand which players can provide the most effective return on investment for marketing spend.”

The Premier League is the first dataset available publicly, and for free. In June, the dataset for the World Cup 2018 in Russia will be launched, shortly followed by a move into tennis in July to coincide with Wimbledon.

Do you provide Social Media Management solutions? We want to hear from you!

Each month on Digital Marketing Briefing we’ll be shining the spotlight on different parts of the print and marketing sectors – and in June we’ll be focussing on Social Media Management solutions.

It’s all part of our ‘Recommended’ editorial feature, designed to help marketing industry professionals find the best products and services available today.

So, if you specialise in Social Media Management solutions and would like to be included as part of this exciting new shop window, we’d love to hear from you – for more info, contact Lisa Carter on lisa.carter@mimrammedia.com.

Here are the areas we’ll be covering, month by month:

June – Social Media

July – Brand Monitoring

August – Web Analytics

September – Conversion Rate Optimisation

October – Lead Generation & Tracking

November – Brochure Printing

December – Creative & Design

For more information on any of the above topics, contact Lisa Carter on lisa.carter@mimrammedia.com.

Christmas

GUEST BLOG: Planning for paid social advertising success at Christmas

By Rob Kabrovski, VP Accounts EMEA, Adaptly

The Christmas season is a wonderful time of year, but it can also be stressful for retail marketers. That pressure is for a good reason: UK sales amounted to almost £43 billion in 2016, with shoppers spending in excess of £805 million on Christmas Day alone.

With consumers facing messages and advertisements from all different directions, it takes careful planning and strategising to execute campaigns that will break through the noise.

It is possible for advertisers to own the Christmas season timeline, making this year’s campaigns the most effective yet.

Dominate the Pre-Season Period

Christmas conversations often start as early September but there’s a huge spike in interest once Halloween has passed.

Almost half of UK shoppers claim to have planned most of their Christmas purchases by early October, but just over 15% will have actually finished their shopping at the end of the following month.

Make sure to get ahead of competitors by carefully creating a content calendar and owning the pre-Christmas planning period. This is a key time for driving awareness and increasing product consideration, as consumers are in a much more relaxed state-of-mind. Christmas season is saturated with ads and it’s important to get a head start to reach your target audience before ad fatigue sets in.

Users increasingly turn to social platforms to plan their Christmas purchases and activities. The sooner you start adding content, the more likely you are to get noticed and stay top-of-mind throughout the entire period.

Test and Learn

Use the October pre-season period to do your testing. Iterate on creative and ad formats to identify what resonates best with your customer – setting you up for success later on. This is a perfect time to identify which products, assets, and messaging your audiences are responding to, in order to optimise top performers closer to the actual date.

Focus this time on driving brand awareness and create excitement in the run-up to major shopping events like Black Friday and Cyber Monday. Seed your messages to core users – customers, fans, site visitors, and email subscribers – then reach your entire target audience on the actual day of a sale.

But remember that announcing promotions too early can delay consumers from making a purchase. 60% of UK customers say that they have hesitated to buy a Christmas related item in the hope of picking up a bargain later on.

Bid Aggressively

The competition tightens towards the end of November, in particular around Black Friday and Cyber Monday. That means you’ll have to be willing to bid aggressively to get a bigger share of users’ wallets.  This can have an effect on your usual sales targets, so use historical data to determine the best timeline and appropriate budgets for your business.

Even though this period may be slightly pricier than usual, you’re reaching users while they are most receptive to offers and gift ideas, and while purchase intent is at its peak.

Most consumers are actively looking to make purchases, so creative elements should be focused on product demos or inspiring users with gifting ideas. At this point, use ad formats that drive traffic to site and bring customers closer to purchase.

Drive Sales with Retargeting

In the immediate run-up to Christmas, driving sales becomes more important than ever. A total of £25 billion was spent online between Black Friday and Christmas Eve last year, and compared to 2015, ecommerce orders saw a 51% increase for the week leading up to the 25th.

Leverage the audiences you have already driven to your site; and dynamically retarget users based on product pages they have viewed.

Put the right items in front of shoppers at the right time and personalise your content based on users’ previous behaviour.

Don’t forget customers who are likely to purchase your products for their own use; retarget them with items they viewed earlier in the year. Entice these users with the opportunity to buy their own perfect gift – now available through a Black Friday deal or with a special Christmas discount.

Christmas can be a stressful time for marketers, but it also presents ample opportunities to connect with customers while purchase intent is high. As long as you plan your activity well in advance and focus on driving users through the purchase funnel, this is definitely the season to be jolly.

www.adaptly.com

Facebook

Facebook F8 2017 – What marketers need to know

The 10th edition of Facebook’s F8 Developers Conference took place last month in sunny California, with founder and CEO Mark Zuckerberg and fellow executives pitching the future of the popular platform to the gathered masses.

Facebook has become a key marketing platform for brands everywhere given the juicy consumer targeting it offers, allowing engagement with an audiences that were unprecedented only a few years ago.

The ongoing buzz around Augmented Reality was the key topic at F8, with Zuckerberg addressing the need for “an open platform that any developer in the world can build for augmented reality without first having to build their own camera and then get a lot of people to use it.”

Facebook wants us to connect with each other on a deeper level through AR, using augmented masks, special effects and 360 video, with a phone’s camera acting as a mainstream augmented reality platform, in a similar way that Pokemon GO did in 2016.

Mass market AR on Facebook is probably two years away. However, marketers should prepare themselves in readiness for launch – Google figures released recently show 82% of smartphone users conduct research on their phones while in stores (seen as a key AR user case) ahead of making a purchase. Facebook hopes AR will transform the way consumers purchase products and interact with retail businesses. Nike has already started using custom-made branded overlays exclusive to Facebook, and many other brands will follow their lead.

Virtual Reality was the next big topic, with the announcement of Facebook Spaces, “a new VR app where your can hang out with friends in a fun, interactive environment as if you were in the same room”. It was clear when Facebook purchased the US-based VR technology company Oculus it was looking to connect people outside of its mobile app.

For marketers, the possibilities are endless: estate agents could show potential virtual buyers properties from anywhere in the world; students from across the globe could attend online education platforms; travel agencies could show holidaymakers around hotels and locations ahead of buying tickets. Again, mass market use of VR is probably half a decade away, but its evolution and applications are evolving at breakneck speed.

Using QR codes with the messenger camera is another way in which Facebook is trying to help people connect with businesses in the physical world. By scanning codes, information about an event or business can be released through a Facebook Messenger bot, providing a touch point between customers and businesses and adding extra value.

New and enhanced analytics for Facebook business pages was also announced at F8, including artificial intelligence to help “scan your analytics and highlight important changes or your best performing content”. Previously only for apps, analytics will now be provided for Facebook Pages and also offline conversations, giving businesses the ability to measure and understand customers’ journey across Facebook Pages through to purchasing on their websites.

Basically, Facebook Analytics will make it much easier for marketers to assess the ROI for their social media activity, allowing businesses to better understand the user journey from commentating on Facebook posts through to purchasing items on websites.

Forum Insight: Top tips for social media success while attending B2B events

Whether you’re going to a big industry expo, specialist conference or attending one of our Forums or Summits, social media can help you get the most out of the event.

So we’ve pulled together five top tips to get you going…

  1. Get yourself up to date

Whether you’re an attending as a delegate or a supplier, make sure your personal and company social media profiles are up to date.

That’s everything from the logo and description to posting a few things to the account (whether that’s Twitter, Facebook or LinkedIn) to make sure it looks active.

Don’t forget, a lot of the people you meet at the event will do some research on you and your company by way of a follow up ­­– you want to ensure they have a great first impression when they stumble across your social media on Google.

If you don’t have a social presence, you really, really, should. It takes no time at all to get the basics set up on Twitter or Facebook and there are plenty of ‘how to’ guides out there if you need some help with brand pages and the like.

  1. Do some research

So your social media accounts are up to date and ready to go, now you need to find out where the conversation’s going to be happening.

Twitter is will be where you’ll see most activity during a live event, so spend a little time before you get there doing some research – find out what the event Twitter handle is (follow it if you haven’t already) and what the official hashtag will be.

Also, make sure follow a few industry media outlets ­– this will help you keep track of what’s happening at the event while you’re ensconced in meetings all day.

  1. Start the pre-event hype

During the lead up to the event let everyone know you’re going – @mention the official account and use the hashtag. Let the world know you’re super-excited, particularly if you’re exhibiting or speaking – tell them what you’re going to being talking about or the products you’re going to be showing off. You can do this across Twitter, Facebook and LinkedIn.

Also, think about using a company or campaign hashtag if you’re going to be doing special promotions during the event.

If you are promoting specific products or services, create a landing page on your website with data capture, just for the event in question – you can then push people there via social media so they can request more info.

  1. On the day…

The first thing to do is to check yourself in virtually across your social accounts – you’re in the building and you’re ready for business.

Now, if you have a busy event itinerary you’re not necessary going to have time to live tweet the entire thing. If that’s the case, say it with pictures – busy stand? Take a picture. See a great product on display? Take a picture. Sitting in an interesting conference session? Take a picture. It’s a quick and engaging way of getting your message across.

And if you spot something compelling, post a video.

You can also schedule posts in advance using tools such as Tweetdeck or Hootsuite. This is particularly useful if you’re trying to drive stand traffic or promoting products – and don’t forget to push people back to that website landing page.

Keep an eye on those industry news feeds – retweet or pass comment on any big announcements and get involved in the conversation.

  1. After the event

This is when you can have some fun. If you have a company blog, write up your experiences of the event. You don’t have to write an essay – 350-500 words would be sufficient – and then push that article out across your Twitter, Facebook and Linked in accounts.

Perhaps the most important post-event task is to follow up on all those delicious new leads and contacts you made – make sure you follow and like their social media accounts, both personal and company.

Finally, it’s worth searching the event hashtag and scrolling back through its timeline to catch up on the show news and, perhaps more importantly, see what your industry peers were up to…

Hootsuite highlights social media significance across the customer journey…

Companies that are not investing in their social media strategies may risk losing touch with their customers and being outdone by competitors, a new Hootsuite survey has discovered.

Surveying 2,048 adults in the US and 1,029 adults in the UK, 48 per cent of Americans have interacted with companies or institutions on at least one of their social media accounts, and 41 per cent say it is important for companies they engage with to have a strong social media presence.

In regards to UK consumers, 40 per cent of agree it is either ‘somewhat’ or ‘very important’ for a company to have a significant social media presence, and more than one in three (34 per cent) would rather engage with a brand or company on social media than visit a physical location. 

Penny Wilson, chief marketing officer at Hootsuite, said: “This research underscores the pervasiveness of social media and the massive opportunities available for organisations that use social to engage with their customers. 

“Today, social plays a key role in determining and influencing customers’ attitudes, motivations and behaviours. Now, more than ever, there’s an opportunity to tap into social and connect with customers when, where and how they want, helping to maximise sales.”

US and UK respondents also find customer service via social media has made it easier to get questions and concerns resolved, with 59 per cent in the US and 56 per cent in the UK, respectively.

Read Hootsuite’s 8 Social Media Tips for the Retail Industry here 

Hootsuite partnerships to bridge the paid and organic gap…

Considered to be the most widely used social media management platform, Hootsuite has announced its new partnerships with six leading technology and social advertising solution groups which, in turn, will allow users to complement their organic social media efforts with optimised social advertising campaigns.

The six partners are:

  1. Popimedia – a subsidiary of Publicis, and an Ad-Tech company that helps brands optimise spend, save time, and scale media on Facebook.
  2. AdEspresso – the best-in-class self-service solution for Facebook and Instagram advertising optimisation.
  3. Mediative – one of North America’s largest integrated digital marketing and media companies.
  4. Kenshoo – the global leader in agile marketing.
  5. Adaptly – a technology and services company that enables advertisers to scale campaigns across Facebook, Instagram, Snapchat, Twitter, and Pinterest.
  6. Nanigans – the leading provider of advertising automation software for in-house marketing teams.

According to the company, users will now have the flexibility to choose ‘best-of-breed’ technology and service solutions to help optimise and manage social advertising campaigns across all major social channels. In particular, integrations with Kenshoo, AdEspresso, and Popimedia will make it accessible for users to manage paid social campaigns and organic social channels all in one place, directly from the Hootsuite dashboard.

Senior vice president of Labs, Corporate and Business Development at Hootsuite, Matt Switzer said: “More than ever, brands are investing in paid social media advertising to complement their overall social initiatives and marketing campaigns. Hootsuite’s partnerships with these market-leading social ads solutions will help give our enterprise customers a cohesive and comprehensive view into their entire social strategy.”

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