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Stuart O'Brien

Moneysupermarket-Skeletor

ICO fines Moneysupermarket.com for email opt out breach

The Information Commissioner’s Office (ICO) has fined moneysupermarket.com £80,000 for sending emails to customers who had previously opted out from the service.

The content of the email was regarding updating of terms and conditions, sent to over 7.1 million people in a 10 day period in 2016. UK law states that asking people to consent to future marketing messages once they have already opted out is illegal.

Out of the 7.1 million emails sent, 6,788,496 were received.

“Organisations can’t get around the law by sending direct marketing dressed up as legitimate updates,” commented Steve Eckersley, ICO head of enforcement.

“When people opt out of direct marketing, organisations must stop sending it, no questions asked, until such time as the consumer gives their consent. They don’t get a chance to persuade people to change their minds.

“Emails sent by companies to consumers under the guise of ‘customer service’, checking or seeking their consent, is a circumvention of the rules and is unacceptable. We will continue to take action against that choose to ignore the rules.”

The ICO is a UK independent authority created to uphold information rights in the public interest.

Short videos not always the best for engagement

Video marketing platform TwentyThree has published a new study detailing how people consume video content, with surprising results.

Perviously, many followed the rule that short, concise videos offered more engagement than longer videos.

However, the findings by TwentyThree show that while 80% of the videos produced and shared on social media are under five minutes long, they actually account for less than a third of video engagement.

The study found that videos over 15 minutes in length accounted for 50% of all engagement recorded – but are only 8% of all video content produced.

Sixty-six per cent of people watch an average of 03.56 minutes of video, compared to 23% of people watching videos with an average length of 00.58, and 14% watching videos of an average length of 00:20 on Facebook.

The study also revealed that click-through rates increase by 62% when a video is laced in the thumbnail of an email campaign.

The study was based on feedback from  300 marketing teams, 1.5 million videos, 1.7 billion impressions and 650 million video plays.

Garmin_Joe Wilkinson

Garmin’s surreal direction with comedian Joe Wilkinson

Garmin has teamed up with surrealist comedian Joe Wilkinson to promote its new GPS in a short movie that finds the comic travelling the country to find the UK’s largest Scotch Egg.

Wilkinson collects an odd-ball mute audience during the 14-hour drive, including a semi-naked male model, knitting grandmother and sinister ice hockey player.

A dedicated microsite hosts the full four-minute movie, with a shorter cut due to be delivered to social networking platforms over the com ing days.

The campaign was delivered by Tangerine Communications , Avalon Entertainment, Boardwalk Studio, JAA and Beautiful Productions.

Speaking with The Drum, Wilkinson said: “For some reason Garmin paid for me and my idiot half brother to visit the UK’s biggest scotch egg. It took us 14 hours to drive there and they filmed the whole trip. Even though the whole thing was a debacle, they still hope that it will encourage people to get out and about more… stranger things have happened?”

Discussing the campaign and choice of Wilkinson, Jon Oliver, Garmin UK managing director, said: “We believe Joe’s witty and wry edge will help cut through what at times is seen as a pretty dry and mature market. We wanted to challenge ourselves to produce content unlike anything we’ve ever made before to stand out and show that not only do we make great products but Garmin also has a personality to appeal to new and existing audiences, from young drivers to working families and beyond.

“Through our content, which we will create in collaboration with Joe, we hope to encourage people to explore what the UK and Ireland has to offer, using our products to both guide them safely to locations and then make the most of their experiences once they’ve arrived.”

A second video between Garmin and Wilkinson is due to be filmed later in the year.

Watch the movie here or below:

Print & Digital Innovations Summit

Register today for the Print & Digital Solutions Summit

Don’t forget to register today to attend the Print & Digital Innovations Summit, which is taking place on November 23rd 2017 at the Intercontinental London – The O2.

The event is a unique opportunity for you to meet with print solution providers who will help you grow your business and trim your budgets.

And best of all, attendance is completely FREE for senior print and marketing industry professionals.

You’ll be matched for a series of face-to-face meetings only with companies who fit your requirements, so absolutely no time is wasted.

Among the solution providers attending the Print & Digital Innovations Summit are:

Belmont Press (Print Solutions)
Brightsource (Marketing Services)
Latcham Direct (Digital Print & Direct Mail)
Mosaic (Print Management Services)
PSL (Print Management Services)
Three Five Four (Design & Print Services)

For further information on this year’s Summit and to register, Kerry Naumburger on 01992 374099 or email k.naumburger@forumevents.co.uk.

Chris Hassell &Brynley Gibson

Ralph & Kuju partner to offer VR & AR experiences to brands

Brand experience agency Ralph Creative and Kuju, a full service Virtual Reality (VR) and Augmented Reality (AR) content specialist, have teamed up to offer a one-stop-shop for creating groundbreaking VR and AR experiences across any platform.

The announcement follows their earlier co-production of a music remix experience for Grammy Award winning duo The Chainsmokers and Sony Music. The experience, for the single Paris, was unveiled at SXSW in Austin to great applause.

“We are thrilled to be announcing this partnership today,” said Kuju’s Head of Studios Brynley Gibson. “When Ralph first approached us about a collaboration on The Chainsmokers’ VR experience it seemed a great fit: our interactive entertainment background in music and VR, alongside their impressive expertise in brands. We found in Ralph kindred spirits with a passion for creating cool innovative projects and we’re looking forward to showing the world what we will come up with next.”

Chris Hassell, Founder of Ralph added: “Working with Kuju is hugely exciting. We knew we wanted to find a partner that had true game development experience but never thought we’d find someone with such a pedigree, with many years of VR experience across many platforms. Based on the success and positive feedback of Paris.VR on the PlayStation Store, we are looking forward to having a lot of fun and doing more groundbreaking work with them in the future for new and existing clients.”

Openreach drops BT logo

Openreach has ditched the BT logo from its marketing identity as part of an agreement with Ofcom.

It comes as part of a bid to work independently from the BT Group, following the regulator’s Digital Communications Review in March 2017.

By dropping the BT branding Openreach believes that it will be treating all partners equally, including Sky, Vodafone and TalkTalk – along with BT.

Work to update the brand begins this month and continues through to April 2021, and includes new signage on over 22,000 company vans, websites, apps, stationery and workwear.

“The re-brand is also an opportunity to restate what Openreach stands for and how we want to work going forward. Openreach is all about our people and our network,” commented Clive Selley, chief executive, Openreach.

Selley concluded: “We’re demonstrating our independence, to customers and industry, in other ways too. For example, we’re changing the way we do business with our customers: we now have a confidential phase to our consultations which allows communications providers to talk about their business strategies privately with Openreach.”

Future acquires Centaur Media’s home interest division

Bath-based publishing house Future has acquired Centaur Media’s home interest division for £23 million, subject to shareholder approval.

The publishing company currently produces over 50 magazines each month in various markets, including video games, music, technology and photography.

Speaking about the acquisition, Zillah Byng-Thorne, CEO of Future, commented: “Centaur’s Home Interest division will significantly add to our scale and momentum, while further diversifying our revenue streams, as we continue to build a global platform business for specialist media with data at its heart.

“The Home Interest division brings a strong management team and market leading access to an attractive new vertical with clear growth potential. Home Interest’s brands, market position, industry leading events and quality content are a strong fit and will further reinforce our position as a trusted destination for consumers and for our customers.

“We have a track record in profitably integrating acquisitions and we expect the acquisition of Centaur’s Home Interest division to be materially earnings enhancing in the first full year of ownership.”

Music Makes You Travel

Lastminute.com kicks off #MusicMakesYouTravel campaign

Brands should pay close attention to the music scene this summer as consumers flock to faraway festivals. That’s according to new data from lastminute.com that points to ‘festravel’ – travelling abroad to a music festival – as one of this year’s biggest trends.

The firm looked at 2015, 2016 and 2017 booking data from the UK, France, Italy and Spain, including data for both flights and hotels. It also commissioned OnePoll to conduct a survey of 2,000 UK consumers in April 2017, and a further 6,000 consumers across Spain, Italy and France.

It found that almost half (47%) of Brits would travel abroad for a music festival, and this intention is increasingly being put into practice.

Booking data from the group shows that the number of Europeans flying out to Croatia around the time of Ultra Festival shot up by a third (33%) in 2016, compared to 2015, with Ypsigrock Festival in Italy experiencing an equal boost in popularity.

And lastminute.com says brands should take advantage of the growing window of opportunity to engage these festival tourists with helpful and inspiring content, as the data reveals that ‘festravel’ preparations are beginning earlier each year. Music lovers travelling to Budapest ahead of Sziget Festival booked their trips an average of 45 days in advance last year – up from 32 in 2015 – while those heading to Berlin just before Lollapalooza in 2016 booked 47 days ahead of time, up from 33 the year before.

It’s not just other countries that stand to benefit from this festival trade. The number of Europeans arriving in London spiked five days before Glastonbury kicked off last month, up 110% compared to the previous two days – presenting UK retailers with a lucrative opportunity to cash in on last minute party purchases. And with a staggering 400% more people are set to arrive the day before Lovebox kicks off in July, compared to five days before, retailers have another chance to be part of the festival action.

“As festivals become a staple ingredient for the perfect summer break, festival-goers are looking to brands for inspiration for everything they need to make their trip special and successful – from tents to travel insurance,” says Alessandra Di Lorenzo, Chief Commercial Officer, Media and Partnerships, at lastminute.com group. “Brands that fail to factor this unique audience into their online campaigns risk missing out on a big category of summer spend.”

With the festival season well underway, lastminute.com group’s media business, The Travel People, has launched a new music lovers targeting tool. This will allow brands to target and engage users who possess a love for music and travel, both on and offsite, right across Europe.

Di Lorenzo adds: “Our rich data means we know not just where people like to go, but what they love to do when they get there too. We want to help our brand partners to delve deeper than demographics and target by passion, engaging their audiences with content that will complement their experience. That’s why we’ve launched our music lovers targeting tool – and festival-goers are just one audience segment that brands can use it to reach.”

The new tool is linked to a new brand partnership lastminute.com group recently launched with digital music service Spotify to explore how music makes you travel. As part of the campaign, this year lastminute.com is an official sponsor for Sziget Festival, Budapest (9th – 16th August 2017), and Lollapalooza, Berlin (3rd – 6th August). It will be selling tickets and packages for the festivals to help people experience travel through music, available at lastminute.com/deals/festivals/sziget.html.

Yannic Pluymackers, Chief Marketing Officer at lastminute.com group, added: “Music is such an integral part of travel – it inspires us to visit new places, influences our experiences in those places and creates memories long after leaving a place. Our #MusicMakesYouTravel campaign aligns our brand with experiences like festivals, so we can help more people discover the world through the music they love.”

Belmont Press

INDUSTRY SPOTLIGHT: Belmont Press

Belmont Press has supplied high quality printed products to many of the UK’s leading companies and organisations for over 60 years. Throughout our long heritage in the printing industry we have embraced new technology so that we can deliver the best, most efficient service to our customers.

We provide a complete service, with in-house print (litho, digital and wide format) and have an extensive finishing and binding capability. We also have a significant storage, pick-and-pack, fulfilment, mailing and delivery service.

We hold international standards for quality, environment, health and safety and colour management – testament to our ongoing commitment to providing customer service at the very highest level.

From catalogues to business cards, roller banners to online solutions and everything in between, we’re commercial print specialists – ask us anything about print; we’re friendly, approachable and always happy to help.

Print & Digital Innovations Summit

Meet your next clients at the Print & Digital Innovations Summit

If you offer print and digital marketing solutions you should secure your place today at the Print & Digital Innovations Summit, which is taking place on November 23rd 2017 at the Intercontinental London – The O2.

The event is a unique opportunity for you to meet with 60+ senior professionals, all with budget control and all attending purely to source new partners.

You’ll be able to select who you’d like to meet in advance and then sit down with them, face-to-face, to discuss new business opportunities.

Our delegate list includes representatives from the following companies and organisations:

AAT, BBC, Coast, Direct Line Group, Decathlon, Felio, Sylvania Europe Ltd, Fintrax Group, Fraikin Ltd, Hotels and More Ltd, Ironmongery Direct, John Lewis Partnership, Lancashire County Council, LHC Kinnerton Confectionery, Magnusson Hotels, MandM Direct, Marks & Spencer, NIG UK, Oliver Wyman, Peterborough City Council, Royal Voluntary Service, Samsung, Slaughter and May, Sky, TIME Investments, Topshop/Topman, Travis Perkins, UK Mail Ltd, Warehouse Fashions, Zurich Financial Services and more.

Can you afford not to be there?

To secure your presence and increase your brand exposure, contact Sam Walker on 01992 374054 or email s.walker@forumevents.co.uk.