Digital Marketing Solutions Summit | Forum Events Digital Marketing Solutions Summit | Forum Events Digital Marketing Solutions Summit | Forum Events Digital Marketing Solutions Summit | Forum Events Digital Marketing Solutions Summit | Forum Events

All

Lead Generation

Do you provide Lead Generation & Tracking solutions? We want to hear from you!

Each month on Digital Marketing Briefing we’ll be shining the spotlight on different parts of the print and marketing sectors – and in March we’ll be focussing on Lead Generation & Tracking.

It’s all part of our new ‘Recommended’ editorial feature, designed to help marketing industry professionals find the best products and services available today.

So, if you specialise in Lead Generation & Tracking solutions and would like to be included as part of this exciting new shop window, we’d love to hear from you – for more info, contact Lisa Carter on lisa.carter@mimrammedia.com.

Here are the areas we’ll be covering, month by month:

March – Lead Generation & Tracking

April – Email Marketing

May – Digital Printing

June – Social Media

July – Brand Monitoring

August – Web Analytics

September – Conversion Rate Optimisation

October – Lead Generation & Tracking

November – Brochure Printing

December – Creative & Design

For more information on any of the above topics, contact Lisa Carter on lisa.carter@mimrammedia.com.

Digital Marketing Solutions Summit

Don’t miss the Digital Marketing Solutions Summit – Secure your place today!

Claim your free ticket for the Digital Marketing Solutions Summit and meet the solution providers most suited to your upcoming projects.

It takes place on May 15th at the Hilton London, Canary Wharf, and is entirely free for you to attend.

But register your place now as we have limited availability for delegates.

As our VIP guest, you will be benefit from:

  • A personalised itinerary of face-to-face meetings with innovative suppliers who match your requirements and upcoming projects. No time wasted, no hard sell.
  • Access to educational and inspirational seminar sessions.
  • Networking opportunities with like-minded peers.
  • Full hospitality, including lunch and all refreshments.

To find out more, contact Camilla Watkiss on 01992 376727 or email c.watkiss@forumevents.co.uk.

Alternatively, if you’re an industry supplier and would like to showcase your products and services at the event, contact Sam Walker on 01992 374 054 or email s.walker@forumevents.co.uk.

Print & Digital Innovations Summit

SAVE THE DATE: Print & Digital Innovations Summit 2018

As a senior print & marketing professional you’re invited to attend the Print & Digital Innovations Summit, which returns on November 22nd 2018 at the Hilton London Canary Wharf.

This highly-focused, one-day event will connect you to the cutting edge print solution providers you need for your 2019 projects and beyond – and it’s completely FREE to attend.

As our VIP guest, you will be benefit from:

– A personalised itinerary of face-to-face meetings with innovative suppliers of your choice, who match your requirements and upcoming projects. No time wasted, no hard sell.

– Inspirational seminar sessions hosted by industry thought leaders.

– Networking opportunities with like-minded peers.

– Full hospitality, including lunch and all refreshments

However, we have an extremely limited number of VIP invitations to the event, so act swiftly to avoid disappointment.

Register HERE to activate your ticket today.

Alternatively, contact Emily Gallagher on 01992 374085 / e.gallagher@forumevents.co.uk for more information.

Or, if you’re a supplier and would like to attend the event to showcase your solutions, contact Sam Walker on 01992 374054 / s.walker@forumevents.co.uk.

GDPR

Average spend on GDPR compliance ‘tops $1.5 million per global organisation’

An EfficientIP X-Day study says average spend on GDPR compliance tops $1.5 million per global organisation, with less than 100 days to go before the deadline for EU GDPR compliance on 25th May this year.

EfficientIP, through independent market research firm Coleman Parkes, asked over 1,000 companies worldwide about their preparation plans for GDPR. Among the key findings were:

  • Over two-thirds of global businesses at 72% are confident they will have all required GDPR compliance processes in place by 25th May 2018.
  • North America is the most confident region in world, with American and Canadian organisations saying they will be prepared at 84% and 75% respectively.
  • Despite the on-going Brexit negotiations and uncertainty looming over the enforcement and effectiveness of the EU GDPR regulation on local businesses, the UK is the most confident nation in Europe, with 74% saying they will be ready by deadline day.
  • In comparison, Spanish businesses are a close second to the UK at 73%, dropping to 66% of French respondents. German organisations are the least confident in Europe at 61%.

Businesses worldwide believe there will be a variety of benefits they will gain from being GDPR compliant. Nearly half of all organisations surveyed, at 46%, say the most important benefit from being GDPR compliant is gaining customer trust to handle sensitive data.

31% of businesses believe the most important value from compliance is enhanced brand awareness. 18% of respondents felt GDPR compliance will increase customer loyalty is the most important benefit.

APAC, North America and Europe businesses believe the biggest positive impact from compliance is increased trust in handling customer data at 53%, 46% and 41% respectively.

European organisations lead the study in saying increased customer loyalty is the biggest impact at 22%, with North America and APAC following respectively at 15%, 14%.

On average, global organisations have so far spent $1,583,000 (£1,145,000) on GDPR compliance. Globally, European businesses have spent the most on average on compliance with Germany leading at $1,969,000 (£1,424,000), followed by the UK with $1,798,000 (£1,300,000), with France completing the top three at $1,781,000 (£1,288,000).

USA and Singapore tops regional spending in North America and APAC, investing $1,568,000 (£1,134,000) and $1,521,000 (£1,100,000) respectively on average. Small and Medium Business have spent on average $1,263,000 (£893,000) so far on compliance, whereas large businesses have spent up to $5 (£3.5) million on compliance.

A key element in EU GDPR is for businesses to provide adequate data protection. In response to this regulatory requirement, 38% of global organisations are convinced that better monitoring and analysis of DNS traffic is the best option to provide data protection in their networks, whilst 35% think securing network endpoints is best and only 21% choose to add more firewalls.

EfficientIP says this shows organisations are finally realising, after the various successful data breaches over the last year, that firewall technology is no longer adequate.

APAC, North America and European organisations are confident in DNS monitoring and analysis technology at 40%, 37% and 36% respectively.

Commenting on the study figures, Herve Dhelin, SVP Strategy at EfficientIP, said: “As organisations enter the final straight of GDPR compliance with 100 days to go, our research shows they have never been so close to regulatory compliance. There is still some work to do, but it is encouraging to see nearly three-quarters of businesses are ready and most organisations see monitoring and analysis of DNS traffic, not firewalls nor endpoints, is the best way of preventing data breaches.”

20% of brands to abandon mobile apps as Virtual Customer Assistants come to the fore

Twenty-five percent of customer service and support operations will integrate virtual customer assistant (VCA) or chatbot technology across engagement channels by 2020, up from less than two percent in 2017, according to Gartner.

Speaking at of the Gartner Customer Experience Summit in Tokyo, Gene Alvarez, the company’s managing vice president, said more than half of organisations have already invested in VCAs, as they realise the advantages of automated self-service, together with the ability to escalate to a human agent in complex situations.

“As more customers engage on digital channels, VCAs are being implemented for handling customer requests on websites, mobile apps, consumer messaging apps and social networks,” Alvarez said. “This is underpinned by improvements in natural-language processing, machine learning and intent-matching capabilities.”

Gartner says organisations report a reduction of up to 70 per cent in call, chat and/or email inquiries after implementing a VCA. They also report increased customer satisfaction and a 33 per cent saving per voice engagement.

This follows a 2017 Gartner survey that found that 84 per cent of organisations expected to increase investments in customer experience (CX) technology in the year ahead. Other Gartner predictions include:

  • By 2019, 20 percent of brands will abandon their mobile apps.
  • By 2022, two-thirds of all customer experience projects will make use of IT, up from 50 percent in 2017.
  • By 2020, 30 percent of all B2B companies will employ artificial intelligence (AI) to augment at least one of their primary sales processes.
  • By 2020, more than 40 percent of all data analytics projects will relate to an aspect of customer experience.
  • By 2020, augmented reality, virtual reality and mixed reality immersive solutions will be evaluated and adopted in 20 percent of large enterprises as part of their digital transformation strategy.
Print & Digital Innovations Summit

Network with peers at the Digital Signage & Interactive Solutions Summit

Join us for a highly-focused, two-day event created specifically for senior marketing professionals, taking place on September 24th & 25th 2018 in London.

More and more UK businesses have recognised the influence that digital signage has on customer decision making, leading many to adopt digital advertising as a solution for reaching wider audiences, faster and more effectively.

The Digital Signage & Interactive Solutions Summit addresses these requirement directly.

Running alongside the meetings will be workshops, round tables discussions, delegate & supplier case histories and presentations covering ground breaking technologies, plus ample networking opportunities over lunch and refreshment breaks.

For delegates your complimentary place includes:

  • Personalised itinerary of face-to-face meetings
  • Free seminars
  • Complimentary lunch and refreshments
  • Unparalleled networking opportunities
  • A relaxed businesslike environment
  • Luxury hotel venue
  • An event where you are in charge
  • A professional, time saving way to find product, service and solution providers
  • A ‘no hassle, no hard sell’ environment
  • Only 60 places available

This Summit offers you an efficient and stress-free way to see what’s new in the industry and make profitable connections and partnerships.

For more information on how to attend as either a delegate or industry supplier, contact Gill Woods at g.woods@forumevents.co.uk, or call 01992 374052.

Digital Marketing Solutions Summit

Secure your place at the Digital Marketing Solutions Summit

Claim your free ticket for the Digital Marketing Solutions Summit to ensure you meet the solution providers most suited to your company’s digital marketing needs.

It takes place on May 15th at the Hilton London, Canary Wharf, and is entirely free for you to attend.

But register your place now as we have limited availability for delegates.

As our VIP guest, you will be benefit from:

  • A personalised itinerary of face-to-face meetings with innovative suppliers who match your requirements and upcoming projects. No time wasted, no hard sell.
  • Access to educational and inspirational seminar sessions.
  • Networking opportunities with like-minded peers.
  • Full hospitality, including lunch and all refreshments.

To find out more, contact Camilla Watkiss on 01992 376727 or email c.watkiss@forumevents.co.uk.

Alternatively, if you’re an industry supplier and would like to showcase your products and services at the event, contact Sam Walker on 01992 374 054 or email s.walker@forumevents.co.uk.

digital marketing

Digital Marketing: 2018 Buying Trends

Email Marketing, Web Analytics and CRM top the list of solutions the UK’s leading digital marketing professionals are sourcing in 2018.

The findings have been revealed during the build up to the Digital Marketing Solutions Summit, which takes place on May 15th. Delegates attending the event are asked which digital marketing solutions they needed to invest in during 2018 and beyond.

Over half were looking to invest in Email Marketing and Web Analytics solutions, with 49% sourcing CRM solutions. Just behind were Social Media, Content Management, Digital Strategy and SEO.

“It’s probably no surprise that Email Marketing and Web Analytics top the list of areas our delegates are most interested in,” said Digital Marketing Solutions Summit Event Manager Sam Walker. “But the full table provides a valuable insight into trends within the digital marketing sector.”

% of delegates at the Digital Marketing Solutions Summit sourcing certain products & solutions (top 10):

Email Marketing – 56%

Web Analytics – 51%

CRM – 49%

Social Media – 47%

Online Marketing Campaigns – 45%

Content Management – 44%

Online Strategy – 44%

SEO – 40%

Data Capture – 40%

Mobile Marketing – 38%

To find out more about the Digital Marketing Solutions Summit, visit www.digitalmarketingsolutionssummit.co.uk.

Amazon wins Super Bowl with Alexa TV ad

The annual battle of the Super Bowl TV advertisements took place on Sunday, with the consensus being that Amazon won with its celebrity Alexa extravaganza.

It was a simple set up – Alexa has lost it’s voice and a host of famous vocal chords step in to save the day.

And according to USA Today’s AdMeter tool, it was a winning idea, with the ad pipping the NFL’s own Dirty Dancing remake to the top spot.

Among the celebrities featuring were the company’s own CEO Jeff Bezos, Anthony Hopkins, Rebel Wilson and Cardi B (us neither).

You can check it out here:

And here’s the runner up:

 

UK advertising spend to hit £22.1bn for 2017

UK advertising spend in Q3 2017 rose 3.5% year-on-year to reach £5.4bn – the 17th consecutive quarter of market growth.

According to the latest Advertising Association/WARC Expenditure Report, the data underpins preliminary figures which show 2017 spending grew to £22.1bn – representing the eighth consecutive year of market growth.

Further findings indicate that total UK adspend over the first nine months of 2017 was 3.5% (£551m) higher than the previous year. The preliminary estimate for 2017 growth is 3.4% (to £22.1bn), an upgrade of 0.3 points since October’s forecast.

The projection for total market growth in 2018 is 2.8% (to £22.7bn).

Advertising Association Stephen Woodford said: “As we work through Brexit, we need to help Government make the best decisions to support our industry and, by extension, the wider UK economy as we target growth across the nations and regions and in an increasingly global marketplace.”

www.adassoc.org.uk